If for some reason you are not happy with your Ninnho goods, please contact us to arrange for a refund or exchange (excluding postage). Return postage costs must be covered by the customer.
You must notify us within 3 days of receipt of goods and return goods to us within 10 days to be eligible. Items must be unwashed, unused and in original packaging with tags intact.
Please note: there are no refunds, exchanges or credit notes on sale items. Ninnho does not offer refunds on items that are showing our courier service is able to evidence as ‘delivered’.